Last updated: August 16, 2025
Welcome to Seglo! These Terms of Service ("Terms") govern your use of our business management platform. By using Seglo, you agree to these Terms.
Seglo is operated from Australia and serves businesses globally. We're committed to helping you manage your business efficiently while protecting your data.
To use Seglo, you must:
Seglo is a platform for service-based businesses (beauty, wellness, health) that includes:
Note: Some features shown as "Coming Soon" are in development and not yet available.
We generally don't offer refunds for partial months. If you're unhappy with the service, please contact us and we'll try to resolve the issue. Refunds may be considered for service failures or at our discretion.
The core Seglo platform is free to use. You only pay for bookable seats and optional premium modules. Choose only what you need for your business.
You own all the data you put into Seglo. We only use it to provide our services to you. Our detailed privacy practices are in our Privacy Policy.
If you collect sensitive information (health data, personal details) from your clients, you're responsible for getting their consent and following applicable privacy laws.
We integrate with these services:
When you use these integrations, you're also agreeing to their terms. You can disconnect integrations anytime in your settings.
Don't use Seglo to:
We may suspend or terminate accounts that violate these rules.
While we offer unlimited staff accounts and many generous features, Seglo must be used for legitimate business purposes in a manner consistent with standard business operations.
We monitor usage patterns to ensure fair access for all customers. If we notice unusual activity, we'll reach out to understand your needs. Accounts showing clear signs of abuse may be suspended or terminated after warning.
Note: This policy helps us maintain service quality for all users while keeping our pricing fair and transparent. For enterprise needs beyond standard usage, please contact us for custom solutions.
We aim to keep Seglo running smoothly, but we can't guarantee 100% uptime. Sometimes we need to do maintenance or updates. We'll try to notify you in advance when possible.
We provide Seglo "as is" without warranties. While we work hard to provide a reliable service, we can't guarantee it will always work perfectly or meet all your needs.
To the extent allowed by law, our liability is limited to the amount you've paid us in the last 6 months. We're not responsible for lost profits, data loss, or indirect damages.
You're responsible for your use of Seglo and any consequences. You agree to indemnify us from claims arising from your use of the platform or violation of these terms.
Note: Nothing here limits rights you may have under Australian Consumer Law.
Our Property: The Seglo platform, its design, and features are our property and protected by intellectual property laws.
Your Content: You keep ownership of all content and data you upload. You give us permission to use it only to provide our services to you.
Feedback: If you give us suggestions or feedback, we can use it to improve Seglo without owing you anything.
If we have a dispute, let's try to resolve it by talking first. Contact us at support@seglo.co and we'll work to fix the issue.
If we can't resolve it informally, disputes will be handled under Victorian law in Melbourne, Australia. However, if you're a consumer, you may have rights to bring proceedings in your local jurisdiction.
We may update these terms as we add features or laws change. If we make significant changes, we'll email you at least 30 days before they take effect.
If you don't agree with the changes, you can close your account before they take effect. Continuing to use Seglo after changes means you accept the new terms.
Questions about these terms? Contact us:
Email: support@seglo.co
Website: Contact page
